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Terms of Service

Free Shipping
We happily offer free shipping on most items to our normal delivery area. Small items that qualify for free shipping are shipped via a common carrier, such as UPS or Fedex. Larger items with free shipping include a Curbside Delivery. In-Home and White Glove Delivery are also available for a small additional fee. To find out if you qualify for free shipping, please enter your zip code during checkout. Remote areas and areas only reached by ferry are not eligible for free shipping.

Huge Variety Of Great Products
Our name may be A Connection, but that's not all we do. In fact, that's only a portion of what we offer! We make it easy to fill your home with all the luxuries you desire and most of the time it ships out on one truck, so you don't have to wait between shipments to start using that new at-home.

Knowledgeable Sales Staff
Our sales staff regularly attends manufacturer training sessions, thus passing on the information to our consumers. We train our sales staff to carefully listen to our customers to determine what they are looking for, who will be using the item, where it will be used, how long they plan to use it, etc. Our sales staff knows how to listen; we can save our customers time by focusing on products that fit their needs.

Low Prices & Price Match Promise
We try to make sure that when you come to us you'll get the best prices possible, but on the off chance that you find someone with a better price we'll make you a promise. If you find a lower price including shipping,and tax on an identically branded item with the same features that's currently available for sale and delivery from other dealers, we will meet it or beat it. Certain exclusions apply. Please visit our Price Match Guarantee for more information.

In-Depth Product Info
Our team works hard to make sure that the listings for each item give you detailed information on its features and specifications. If you still have questions or want to know more, feel free to let us know. We can also match you up with the right appliance based on your needs. We've got you covered.

Returns & Exchange Policy
Our top priority is customer satisfaction. We want your shopping experience with us to be the best you've ever had. We understand that returning products is often a frustrating experience; so, we try to keep it as simple as possible. For further details, please read our Return Policy.

Customer Service
We are committed to providing you with superior service and encourage you to contact our Customer Care team with any questions or concerns. We're ready to answer all of your questions and address your concerns, so don't hesitate to contact us!

Need Support? Let us help.
Did you want to know more ? Don't worry, we've still got your back. We offer technical support because we recognize that sometimes things come up down the line and we're not going to leave you in the dark by yourself.

Secure Shopping
We take your privacy and security very seriously. We care about our customers. So you can feel confident while doing business with us that we'll give you a secure and successful shopping experience. Read more at our Privacy Policy.

Saving Money is Easy!
We don't like waiting in huge lines for deals that only seem great because we camped out all night. At Connection there are no 1-hour midnight special sales, no lines or crowds, and no lugging around big boxes. We offer competitive prices every day. A few clicks and you're done!

Buy More, Save More
Simply put, the more you add into your cart, the greater your instant savings will be. Want more information? Learn more about instant savings now.

Efficiency
We've set up efficient operations in warehouse to maximize savings, and minimize transit time and shipping costs.

We Are Growing!
With our fast growth in volume, we have negotiated substantial discounts with shipping carriers. That means more savings for you on your favorite!

Buy Now, Ship Soon
Looking to buy now to get that rebate that is expiring or the special sale price. No worries, We offer a Buy Now, Ship Soon program.